Frequently Asked Questions
Common questions
What serious importers ask before working with us — and how GTG relates to the vendors you already use. If yours isn't covered here, use the form below.
GTG Industrial manages the U.S. import operations layer for companies entering or scaling in the U.S. market. The company coordinates suppliers, freight providers, licensed customs brokers, warehouses, documentation, timelines, and operational risk points.
GTG Industrial is not positioned as a rate-based freight provider. Freight may be part of the process, but GTG Industrial's role is broader: managing the import operations structure around the shipment.
No. Customs broker-regulated activities are performed by licensed customs brokers. GTG Industrial coordinates the operational process around the broker, including documentation readiness, communication, timelines, and issue management.
GTG Industrial is designed for manufacturers, importers, brands, and distributors with recurring or near-term product flow into the U.S. market, especially companies that need better structure, accountability, and control.
Usually no. GTG Industrial is built for companies with recurring shipment flow or serious plans to scale into the U.S. market, not one-time shipments or rate-shopping requests.
Managing operational risk is the core of what we do. GTG Industrial monitors critical points across the shipment cycle and coordinates suppliers, licensed customs brokers, freight providers, and warehouses to resolve issues rather than leaving each vendor to defend its own narrow scope.
Where GTG Industrial operates as Importer of Record, that role is defined within the agreed import structure and supported by compliance, documentation, financial, and operational controls. The client keeps commercial strategy, pricing, buyer relationships, and sales. GTG Industrial manages the import and operations layer around the shipment.
Pricing depends on the agreed operating structure, shipment volume, complexity, risk, and scope of responsibility. Depending on the project, GTG Industrial may work through a fixed operating fee, a percentage-based component, or a hybrid model. Final pricing is agreed before the engagement starts.